It's time to go social. Oh, and if you need to call help desk, think again. This version of the enterprise portal has slowly but surely integrated social networking, communities, news feeds, and a support center - so you solve most of your help desk type issues on your own.
Just like most social networks, you can follow people, customize your profile, and connect to colleagues in which you have something in common. However, this version of the portal allows managers at Merck the ability to manage their teams like never before. A new improved "Manager Central" section saves hours of time for people managers.